Shipping Policy

Blue Eyed Lucy Skincare Shipping Policy

Welcome to Blue Eyed Lucy Skincare! We are dedicated to providing you with the best skincare products and customer service. Please review our shipping policy below to ensure a smooth and satisfying shopping experience.

Shipping Policy

Processing Time:

  • All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times:

  • We offer standard shipping which typically takes 3-5 business days after processing. Delivery times may vary based on your location and any potential carrier delays.

Shipping Rates:

  • Shipping rates are calculated at checkout based on your order’s weight, dimensions, and destination. We strive to offer the most economical and efficient shipping options available.

Order Tracking:

  • Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this to monitor the status of your delivery.

Order Cancellation:

  • If you wish to cancel your order, you must do so within 24 hours of placing it. To cancel an order, please contact our customer service team at blueeyedlucyskincare@gmail.com with your order number and cancellation request. Orders cannot be canceled after this 24-hour period as they will have already begun processing.

Incorrect Shipping Information:

  • Please ensure that all shipping details are correct before finalizing your order. Blue Eyed Lucy Skincare is not responsible for packages delivered to incorrect addresses provided by the customer. If you notice an error in your shipping information, please contact us immediately at blueeyedlucyskincare@gmail.com.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact us at blueeyedlucyskincare@gmail.com within 48 hours of delivery. We will work with the carrier to resolve the issue and ensure you receive your order.

    Contact Us:

    • For any questions or concerns regarding our shipping policy, please reach out to us at blueeyedlucyskincare@gmail.com Our customer service team is available Monday through Friday, 9 AM to 5 PM CT.

    Thank you for choosing Blue Eyed Lucy Skincare. We appreciate your business and look forward to serving you!

    Sincerely,
    The Blue Eyed Lucy Skincare Team